Goodyear Tires & Auto Repair remains OPEN for BUSINESS during the shelter in place.

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Here’s what some of our Santa Cruz, CA customers are saying about us:

5

old guy named Isaac (Indian-Pakistani, resides in Berkeley, CA)usually at little front office claims to be the owner assaulted a young woman at this business premise. After she told him to stop threatening demanding sex and calling her, he asked his friends to call and harass her and threaten this girl. They lied and said they were part of the Santa Cruz police department needed to help her, explain things to her, meet with her. She asked for their names which they evaded, she asked they send an email which she can show to friends family and send to police department to confirm, they evaded any questioning of their names, identity, licenses, addresses, numbers, declined and demanded she trust them or else??. They told her her "bad things will happen to you if you don't do what we demand or you tell anyone or report to the police or file any claims" They demanded she not pursue any legal action against him or tell anyone or the police. They claimed that she does not have to file a police report because they have filed a report on her behalf (????)and told police she needed money for services. All this unfolded after we persuaded her to file a report. When she decided to report harassing calls she was receiving from Isaac's friends the police officer responded and dispatch told her to just stay clam and ignore calls despite calls coming in and her rightfully fearing for her safety. It took hours for officer call. She went to the station waited no one showed up for hours then she decided to call let them know she would wait at home as it was getting late, dispatcher said ok will call you soon. Later some officer calls. Clear from call that this Isaac had some friend who knows some officers and tried taint this girl as silly delusional etc. Issac clearly forgot to mention the root cause of the tension and why she would not want to see him or bring her car back (sexually assaulting her)other than he received texts from her. The officer asked if she owed him money and she said I have receipts including money he demanded and money she paid him. told officer she had come to station to show him everything, he seemed to dismiss that idea, didn't need to see any evidence she had. She went on to explain how he groped, grabbed her breasts, forced himself on her at the business. The office said she should stop going there if he is like this. She explained she had quit after few incidences and since car was there she had to pick it up and was told more work was needed, and explained in the texts she sent Issac why she would not come back and that the first time he demanded she leave deposit for services and proceeded to get services done. Officer told her if she filed a report that the district attorney may not take it up, but just to file an incident report. He asked her what she wanted done about the issue? The Santa Cruz police officer claimed that no Santa Cruz Police officer had called her earlier that day, didn't seem to know the callers. He mentioned that Isaac and his friends did call their office tried file an incident, unclear to police why or what the problem was. officer asked her if she knew why they would do that? (obvious this guys are bullies trying to intimidate victim). Officer asked her if maybe Isaac did what he did/groped her/demanded sex because he felt she was his girlfriend(some sexual property of his)...she let officer know she was brief when there, refused all advances fought him off best she could, never was his girlfriend or sex partner as he claimed (guy like him could never have/catch girlfriend like her and she is not kind of girl who sleeps around, decent extremely smart, respectful respectable human being, dignified woman all around) didn't know him at all other than walking into a business, paying like all humans do. He asked why she did not call police first time (if women called for every assault/badly behaved entitled douche like this Isaac Goodyear Santa Cruz, Ca guy, police would never sleep)and why she stayed customer---she did not stay customer, she waited to pick up her car which was unfinished and parts she paid for were and are clearly rusted, make strange sound which he was made aware of promised to fix never did continued to harass this young woman when she showed up and during the test drive. woman made it clear she does not want to come back to his business even if it has cost her, she refuses to be left alone at this business and made it clear to Isaac Goodyear auto repair shop and mechanic Santa Cruz,ca that she would not come there unless escorted by male or police Despite officers promising to tell this Isaac to not harass her she continued to receive harassing calls. Clear if this Isaac Goodyear Santa cruz is a decent person and if this business is decent place this young woman would not have to run or never go back to have work on her car finished especially after she paid for it. After trying to have dealer fix the rest dealer told her it is a mechanics job to finishing guarantee working parts after he has been paid or worked on it. They asked her to go back , after she told Isaac he told her the dealers are idiots don't know anything, but agreed take a look had some strange claim about new parts being rusted such as COVID makes parts rusty or your car just parked or old, other cars in her parking lot are older and been parked longer. It is his job to be responsible for what he did. No woman should go into a business and feel forced to not only pay for services and parts but also hand over her body for sex at 9 a.m in the morning or any time. No business has the right to demand sex from customers or demand that they take owner home or owners threaten that they will show up at their house or bring their friends. Every customer has the right to complain if they are mistreated and that includes sexual assault and if what service or part they receive has problems and shops are responsible for repairs paid for and to make sure all work is safe or completed. Women have the right to demand to not be harassed or grabbed. Scary that this Isaac, Good year Santa Cruz consistently tried forcing this young woman to drink coffee (make coffee, take her some out of town location at odd hours all which she declined) always forcing her despite her saying she doesn't even drink coffee. No customer should run out of a business in tears confused and traumatized by such advances from Goodyear Issac. Women should not go into such place alone, especially college girls. This community should not make sexual assault against women (or any gender) acceptable an office or business should be a safe place, if she had agreed to go to his place we can all have doubts but this was not the case. Watching customer of a business, young woman traumatized in tears feeling unheard..this douche Isaac got off lucky that she was too traumatized to think of calling police first time......but how many women ever have enough strength to do that after being victimized hurt. sexual assault is assault it is bad even just torture victim even if she fights and can escape sexual penetration. Intimidating and threatening a victim including involving intimidation by police officers/their friends claiming to be is not acceptable. This woman paid for services and received worst treatment of any customer ever

5

0 rating included. Beware of the owner Isaac (Indian-pakistani man)-Do not send your daughters, wives, girlfriends here alone. please escort them if they must pick up their cars or do it for them beware of parts and services, check your car after you get it Do not give owner Isaac deposit, this is how he forces customers to use his services by demanding money upfront even if he is still checking on parts. Dealers and mechanics never take customer money until there is an agreement of work to be done and services have been performed fully None of the services and parts will be guaranteed, totally crooked this is a terrible place to take your car. On first experience, two customers walked in and demanded their money back for services. This made us afraid but the Indian-pakistani who claims to be the owner Isaac, tried to sweet talk us and another young lady into staying claiming those were idiot customers got our car later only to realize what terrible job he had done, he had put in cheap parts yet claimed they were dealer certified. Another customer young lady complained about work performed on her car, car sounded like all parts were loose tragic she left place extremely upset in tears, looked afraid running, we followed up with her, asked her to challenge him and encouraged her to write complaint, she didn't want to come back ever despite paying him. He is clearly obsessed with this girl, she doesn't seem to know him, vulnerable.This Indian-pakistani owner clearly harassing decent young women like her in front of everyone in an open shop. he grabbed her breasts, shoved his keys inside her top/bra (shocking early in the morning and this is one of her first times getting service here) tried push her back telling her to grab coffee yet grabs her body with his dirty slimy hands, demands sex, when she says no demands she meets him after all mechanics go home to check her car, after she declines he demands to drive her home. test drives her car with her inside instead of having his mechanics do it, then grabs her legs tearing into her pants blouse early in the day. He continued demanding more services and sex from her, calling her constantly, threatening her. We hope this young lady gets justice. no one should go into a business, no paying customer be treated like this. as Santa Cruz residents we are appalled at this behavior and the tolerance of it. Even if this Isaac lives in his community in Berkeley, he has no right to come here doing business and forcing women to perform such vile acts, threatening them and endangering their lives

5

Great service, kind, genuine. Helpful and good price! Definitely recommend!

5

Great fast service! Very friendly staff!

5

Attentaive, quick, and quality service at a fair price.

5

I'm a 91 year old man with a 26 year old 1993 Infiniti Q45 sedan that normally runs beautifully but had recently been running erratically, sometimes missing, sometimes bucking on the freeway and sometimes dying out at a stop sign. Fearing the engine might die, leaving me stranded away from home, I stopped in at Isaac's J.V.Tire & Auto for advice, having read the enthusiastic reviews from his customers. He checked the engine diagnostics on my dashboard, noted that continued driving the car in its present condition could harm the engine, and suggested I leave the car with him for diagnosis and repair. He offered to have a staff member drive me home if needed, but after a phone call to my daughter, she offered to pick me up and I left the car with Isaac. Isaac phoned me the next afternoon stating that my no.6 and 10 injectors were not functioning and needed replacement. While original equipment parts for my 26 year old vehicle are no longer available, professionally reconditioned part are available from many sources. I had him order the parts and within several days, the car was repaired and ready for pick up. My old Infiniti is now running smoothly again and providing me reliable transportation The service Isaac provided was timely, effective, reasonably priced and deeply appreciated. He well deserves his reputation as a capable and trustworthy automobile professional.

5

Isaac was great. He took care of everything I had asked and then some more. Very fair with his prices and I won't hesitate to use him again. He is one of the very few honest Owner/Mechanics around

5

Excellent. Brought my car in for a smog check and it was done lickety split. Friendly & knowledgeable staff. They were busy (a good sign for a garage), but able to fit me in for an appointment with minimal lead time.

5

Great service... talk to Isaac... not a company store. He is the owner. A really nice person and knowledgeable about cars. Really works with his customers. So give them a try... or go in for an oil change to check it out...

5

Isaac is really cool, he explains all the issues and take good care of my car

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